Dropshipping is a retail model in which a seller takes customer orders but does not hold stock; instead, the supplier ships the products directly to the customer on the seller’s behalf.
Dropshipping is a retail fulfilment model in which a seller takes customer orders but does not keep the products in stock. Instead, when a customer places an order, the seller passes the order to a supplier or manufacturer, who ships the goods directly to the customer. The seller never physically handles the product.
Dropshipping has become popular in e-commerce because it lowers the barrier to starting a retail business, though it involves clear trade-offs in margin and control.
In a traditional retail model, a business buys inventory, stores it and ships orders itself. In dropshipping, the seller acts as a storefront and marketer: it lists products, attracts customers and takes payment, while a supplier handles storage and shipping. This means the seller can offer products without investing in stock or logistics upfront.
The trade-offs are significant. Profit margins are usually lower because the seller does not buy in bulk. The seller has less control over stock levels, shipping times and packaging, and depends heavily on the supplier's reliability and quality. Because fulfilment is in the supplier's hands, issues with lead time or product quality can affect the seller's reputation. Choosing dependable suppliers is therefore critical.
In wholesale, the seller buys stock in bulk — often meeting a minimum order quantity — and holds inventory. In dropshipping, no stock is held and the supplier ships each order directly. Some sellers combine dropshipping with private label to sell branded products without holding inventory, though this requires closer supplier collaboration.
Dropshipping lets sellers offer products without holding inventory, with the supplier shipping directly to customers. It offers low startup costs and reduced risk, but at the expense of margins and control, and it depends heavily on reliable suppliers. For entrepreneurs testing products or markets, dropshipping is an accessible model — provided they partner with trustworthy, verified suppliers.