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Dropshipping

Dropshipping is a retail model in which a seller takes customer orders but does not hold stock; instead, the supplier ships the products directly to the customer on the seller’s behalf.

Definition
Dropshipping is a retail model in which a seller takes customer orders but does not hold stock; instead, the supplier ships the products directly to the customer on the seller’s behalf.

Dropshipping is a retail fulfilment model in which a seller takes customer orders but does not keep the products in stock. Instead, when a customer places an order, the seller passes the order to a supplier or manufacturer, who ships the goods directly to the customer. The seller never physically handles the product.

Dropshipping has become popular in e-commerce because it lowers the barrier to starting a retail business, though it involves clear trade-offs in margin and control.

What Is Dropshipping?

In a traditional retail model, a business buys inventory, stores it and ships orders itself. In dropshipping, the seller acts as a storefront and marketer: it lists products, attracts customers and takes payment, while a supplier handles storage and shipping. This means the seller can offer products without investing in stock or logistics upfront.

How Dropshipping Works

  1. The seller lists a supplier's products in its online store.
  2. A customer places and pays for an order with the seller.
  3. The seller forwards the order and shipping details to the supplier.
  4. The supplier ships the product directly to the customer, often in neutral packaging.
  5. The seller keeps the difference between the retail price and the supplier's price.

Advantages of Dropshipping

  • Low startup cost — no need to buy inventory in advance
  • Reduced risk — no unsold stock to write off
  • Wide product range — list many products without holding them
  • Location flexibility — run the business from anywhere

Disadvantages of Dropshipping

The trade-offs are significant. Profit margins are usually lower because the seller does not buy in bulk. The seller has less control over stock levels, shipping times and packaging, and depends heavily on the supplier's reliability and quality. Because fulfilment is in the supplier's hands, issues with lead time or product quality can affect the seller's reputation. Choosing dependable suppliers is therefore critical.

Dropshipping vs Wholesale and Private Label

In wholesale, the seller buys stock in bulk — often meeting a minimum order quantity — and holds inventory. In dropshipping, no stock is held and the supplier ships each order directly. Some sellers combine dropshipping with private label to sell branded products without holding inventory, though this requires closer supplier collaboration.

Conclusion

Dropshipping lets sellers offer products without holding inventory, with the supplier shipping directly to customers. It offers low startup costs and reduced risk, but at the expense of margins and control, and it depends heavily on reliable suppliers. For entrepreneurs testing products or markets, dropshipping is an accessible model — provided they partner with trustworthy, verified suppliers.

Example usage

An online store lists products from a supplier; when a customer orders, the seller forwards the order and the supplier ships the item directly to the customer.

Also known as

drop shippingdropship modeldrop-ship

Frequently asked questions

Dropshipping is a retail model where the seller does not keep products in stock. When a customer orders, the seller passes the order to a supplier, who ships the product directly to the customer.

The seller lists products from a supplier, receives customer orders and payment, forwards the order details to the supplier, and the supplier ships the goods directly to the customer.

Dropshipping requires little upfront inventory investment, has low startup costs, offers a wide product range, and reduces the risk of unsold stock.

Drawbacks include lower profit margins, less control over stock and shipping, dependence on supplier reliability, and potential quality or fulfilment issues.

In wholesale, the seller buys stock in bulk and holds inventory. In dropshipping, the seller holds no stock and the supplier ships directly to the customer for each order.
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